The Waterfront Beach Resort, a Hilton Hotel

"Location is great for walking distance to beach; however, plenty of traffic and they had an event on the beach, which did not cause shortage of loud music in our room. Quite frankly, the music was good and we loved having our sliding doors all the way open! Our view was ocean and I was in heaven. There are two pools and Jacuzzi, restaurants, shops, a place to store luggage, conference rooms, valet, room service, and so much more! They..."

"Rooms and location is great but service is bad. I made my own coffee and stepped away a few seconds to grab cutlery, the person cleared my coffee and snobed me by saying just go and make another one. It's my special blend and they didn't even ask before clearing when the cup is piping hot and full"

"You can imagine the beautiful ocean views from the room balcony, the rooftop bar or the swimming pool. Service is amazing from everyone. Not to thrilled with valet parking being the only option. I like to know where my car is parked in case I need anything from it. The only negative of my stay was the mattress. It did not live up to the Hilton standard and the reason for a four star review. All in all it's a..."

"If the customer service was better it would get a 4-5 star, and I want to give it a lower star rating but the hotel itself in terms of cleanliness and had everything gone smoothly would be a 4-4.5 star. … Pros: Beautiful Christmas decorations, fun Grinchmas opportunity (very limited hours), multiple food options (but quite overpriced & the grab n go panini for $18 doesn’t even come with chips or an apple), and walkable to the pier & a..."

"This place is great with incredible customer service. We are in the midst of our stay. First, we are Diamond members and know room upgrades are hit and miss. The lady at the front desk, Paisley (I hope that’s her name. White/blonde lady) really fought for us and got us an upgrade. She prob took 5 minutes and was intently trying. Beautiful ocean front suite (pic below). So big shout out to her. Then we went to Henry’s for dinner..."

"Stayed at the Waterfront Beach Resort and honestly loved it. The location is unbeatable—steps from the beach with gorgeous ocean views. The rooms were clean, comfy, and felt like a true resort stay without being stuffy. The pool area was a vibe, and it was easy to actually relax here (which doesn’t always happen on “relaxing” trips). Staff was friendly and helpful, and everything felt well-run. Perfect spot for a beachy getaway, staycation, or weekend reset. Would definitely stay here..."

"Went for an education conference for Pilates Studio Owner's and was impressed with everything really. The room, Property, and food was amazing! The presenters for our expo were the best, and if they weren't presenting, some of the best teachers were there. It was a great weekend!"

"The staff at this hotel truly made a world of difference during my stay! I want to give a special shout-out to Jimmi from Security for his above-and-beyond service. He assisted me with a room delivery and a special request with such grace, making it a top priority to ensure I was taken care of. I also had the pleasure of being assisted by Rune, who was kind enough to drive me on an errand. He was incredibly accommodating and..."